Services & Support

Serving those who serve their communities

While all of our municipal software is designed with absolute ease of use in mind, we understand that having a true comfort level is important. Smooth and seamless implementation of new systems and technology is our goal. We work with you in assessing the learning needs of your department and recommend the most practical and efficient training method, or combination of methods, suitable for your team. We offer a variety of methods to ensure training is convenient and effective:

• On-site
• Phone
• Classroom
• Online

Your success is important to us. That’s why we are committed to and active in our relationship with you. Feel comfortable and confident knowing that reliable help is available for all your needs.

Count on us. In every way.

One of the things we’re proudest of at MSI goes beyond our great range of municipal software products, it’s service after the sale. A lot of companies talk about it. We deliver it. MSI doesn’t just sell you software and say, “good luck.”

Feel comfortable and confident knowing that reliable help is available for all your needs. You can expect and rely on over 25 years of experience with:

• Process and procedure consulting
• Technical set-up and support
• Unlimited Help Desk support
• Participation in first hearings to assure success
• Frequent system enhancements

Don’t see what you need here? Talk to us. We can create customized services and support to meet your needs.